I’ve been quite a few times recently to The Chop House. I’ve always been pleased with the service and the food. It’s nowhere near a top notch restaurant, but the food is always enjoyable, and served with pleasure.
However, recently they surpassed themselves. I was there in a fairly large group (25+). Much (much) wine was drank as well as the full three courses (groan!). Due to ineptitude (and perhaps that excess of wine) both of us paid separately for each other. It was not until a few days later that we realised we’d paid double.
We guessed that by this point we’d had it, however, we rang them up, and sure enough they refunded one card, more or less at our word! Cracking service.